1. About these terms
These Terms & Conditions govern your access to and use of sandsafaris.co.nz, referred to as “Casino Mate”, “we”, “us” or “our”.
Casino Mate is an independent informational and affiliate guide. It is separate from the third-party casinos, gambling operators, payment providers and other services discussed or referenced on the website. We may receive commercial compensation when users interact with certain third-party services, where applicable. This does not make Casino Mate a casino, gambling operator, payment service, financial service, identity-verification provider or customer-support channel for any third party.
These terms apply to the website, its pages, content, features and related communications concerning publication matters. Additional terms may apply to a third-party service. Those terms are controlled by the relevant provider and are separate from these terms.
By accessing or using Casino Mate, you acknowledge that you have read and agreed to these terms. If you do not agree, you must not use the website.
2. Eligibility and lawful use
Users may access Casino Mate only when legally permitted to view gambling-related information in their physical location. They must also be at least the legal gambling age applicable there. The relevant age and other requirements may differ between countries, states, territories, provinces and other jurisdictions.
Users are responsible for checking the gambling age, location restrictions and other requirements that apply before relying on website information or visiting a third-party casino. Do not use Casino Mate if doing so would breach a requirement or restriction applicable to you.
We may not be able to determine a user’s age, location or eligibility. Statements about age or access on the website are general information and do not replace an individual assessment. You must not misrepresent your age, location or identity when using Casino Mate or a third-party service.
3. Informational and affiliate role
Casino Mate publishes general information, comparisons, reviews, explanations and other editorial material about online casinos, gambling-related products and associated services. The website is intended to support your own research. It is not personal legal, financial, tax, medical, psychological or gambling advice.
Casino Mate does not run casino accounts, accept wagers or deposits, process withdrawals, hold player funds, control bonuses, verify player identity, receive operator KYC or AML documents, or provide support for casino accounts. We cannot open, manage, restore, restrict or close an account with a third-party operator.
A reference, review, ranking, description or commercial placement does not guarantee that a service is suitable for you. It is not a guarantee that an operator will accept you, provide access to a game, honour a promotion, approve a payment or resolve a complaint. Commercial arrangements may affect how services are displayed or described, but they do not transfer responsibility for those services to Casino Mate.
Review information provided by the relevant operator and other reliable sources before making a decision. The operator’s current terms, policies and instructions generally control its service.
4. Content accuracy and changes
We aim to publish information that is clear, useful and reasonably accurate when prepared or updated. Gambling products, terms, availability, payment methods, promotions, technical features and other details can change without notice. Information may therefore become incomplete, outdated or unsuitable for your circumstances.
We do not promise that every account, game, bonus or payment statement will remain accurate, current, available or complete at all times. We may change, remove, correct, update or decline to publish content at any time. We may make reasonable corrections when we identify an error or receive credible information that content requires review, but a correction may not occur immediately and not every report will result in a change.
Confirm material details directly with the relevant third party before creating an account, depositing money, claiming an offer, providing personal information or taking another action. Do not rely on a description on Casino Mate as a substitute for the provider’s current terms.
5. Third-party accounts and credentials
If you open or use an account with a third-party casino, you do so directly with that operator and at your own responsibility. Casino Mate is not a party to that account relationship and cannot control the operator’s rules, decisions or processes.
You are responsible for entering accurate information, meeting eligibility requirements, complying with the operator’s terms and using the account lawfully. You must keep usernames, passwords, verification codes and other account credentials confidential.
Do not disclose casino credentials to Casino Mate or to anyone not authorised to access your account. Casino Mate will not ask you to send casino passwords, one-time codes, payment credentials or other secret account information through our publication support address.
If you suspect unauthorised access, contact the relevant operator through its official support channels and follow its recommended protective steps. Casino Mate cannot investigate account access, reset credentials, recover balances or reverse account activity.
6. Bonuses and promotions
Bonus and promotional information is provided for general reference. An offer may be withdrawn, changed, restricted, unavailable in your location or subject to conditions that are not fully reproduced on Casino Mate.
The relevant casino or service provider decides whether you qualify and determines the applicable terms. These may include eligibility requirements, expiry rules, wagering or playthrough conditions, game restrictions, maximums, deposit requirements, verification requirements and withdrawal conditions.
Casino Mate does not issue, approve, administer, fund or guarantee bonuses, free plays, rewards, cashback, promotional codes or other incentives. We cannot make an offer available, extend its validity, correct a failed credit, remove a restriction or ensure that winnings are paid.
Read the current promotion terms provided by the relevant operator before participating. Do not deposit or wager money merely because an offer appears on Casino Mate. You remain responsible for deciding whether a promotion is lawful, suitable and affordable where you are located.
7. Payments, withdrawals and verification
Deposits, wagers, withdrawals, refunds, chargebacks and other financial transactions are made through the relevant third-party operator or payment provider. Casino Mate does not receive, hold, transfer, safeguard or control player funds.
An operator or payment provider may require identity, age, address, source-of-funds, anti-money-laundering or other checks. Casino Mate does not conduct those checks, receive operator KYC or AML documents, decide whether documents are acceptable or determine whether an account may transact.
We cannot approve or decline a payment, release a withdrawal, investigate a delayed transaction, recover a balance or change a verification decision. We cannot guarantee that a payment method will be available, accepted, secure or suitable for your circumstances.
Provide financial or personal information only through the relevant third party’s official and secure process. Review its privacy, payment, withdrawal and verification terms before submitting information or funds.
8. Your responsibilities
Users are responsible for their use of Casino Mate and for decisions made after reading or relying on its content. Make your own enquiries, assess relevant risks and confirm important account or payment information before using a third-party gambling service.
You must comply with these terms and with requirements applicable to you. You must not use the website to facilitate unlawful gambling, evade age or location restrictions, conceal your identity, defraud another person or interfere with a third-party service.
Gambling can involve financial loss and may be harmful for some people. Gamble only where it is lawful and only with money you can afford to lose. If gambling is causing concern or difficulty, consider stopping and seeking appropriate support from a qualified or local service. Casino Mate does not provide clinical, financial or gambling-harm counselling.
9. Prohibited website use
You must not use Casino Mate in a way that could damage, disable, overburden or impair the website or interfere with another person’s access to it. You must not:
- scrape, harvest, copy or systematically extract substantial website content or data, except where permitted by law or expressly authorised by us;
- use automated tools, bots, crawlers or scripts in a way that creates unreasonable load, bypasses technical measures or abuses website functionality;
- introduce malware, viruses, malicious code or other harmful material;
- attempt to gain unauthorised access to the website, its systems, accounts, data or connected services;
- probe, scan or test security controls without permission;
- impersonate Casino Mate, an operator, another person or organisation;
- use the website for fraud, deception, harassment, unlawful promotion or other harmful conduct;
- reproduce or distribute content in a way that falsely suggests sponsorship, approval or an association with Casino Mate; or
- use website content to build a competing database or service through abusive or unauthorised means.
We may restrict, suspend or terminate access where we reasonably believe that use breaches these terms, creates a security risk or may harm the website, users or another party.
10. Intellectual property and personal use
Unless stated otherwise, Casino Mate’s original editorial material, layout, branding and graphics belong to us or are used with permission. Website users should treat these materials as protected by copyright, trade mark or other intellectual property rights where applicable.
We grant you limited, revocable, non-exclusive and non-transferable permission to access and use the website for your own personal, lawful and non-commercial information. This permission does not transfer ownership.
Website users must not reproduce, republish, modify, sell, license, frame, distribute or commercially exploit content without appropriate permission, except to the extent that applicable law gives them a right to do so. Do not remove notices identifying ownership or permitted use.
You may refer to or quote a reasonable portion of content for lawful personal purposes if the context is not misleading and the material is not presented as your own. We may withdraw permission where use is abusive, misleading or inconsistent with these terms.
11. Third-party services and decisions
Casino Mate may contain descriptions of, references to or access points for third-party casinos, games, payment providers, software providers and other services. Those services operate independently and may have their own terms, privacy policies, eligibility rules and security practices.
We do not control third-party websites, content, systems, staff, products, transactions or decisions. We are not responsible for an operator’s acceptance or rejection of an account, treatment of a player, handling of information, game outcome, promotion, payment, withdrawal, verification result or account restriction.
If you leave Casino Mate or interact with a third-party service, your relationship is with that third party. Review its current terms and contact it directly about account-specific matters. Complaints about an account, transaction, promotion, identity check or gambling result must be directed to the relevant provider.
12. Availability, errors and security
We aim to keep Casino Mate available and functioning for users, but uninterrupted access cannot be promised. The website may be unavailable or limited because of maintenance, updates, hosting issues, network conditions, security events, technical faults or circumstances beyond our reasonable control.
Content for users may contain typographical errors, formatting issues, broken features or technical inaccuracies. We may correct or remove them when reasonably practicable. We do not promise that the website will be free from defects, harmful code, interruptions or compatibility problems, although we take reasonable steps appropriate to its operation.
You are responsible for using suitable devices, software, security controls and internet access. Maintain appropriate protection for your own systems and avoid entering confidential account information into an online form unless you have independently confirmed that it is the intended secure service.
13. Responsibility and limitations
To the extent permitted by law, Casino Mate is not responsible for loss, damage, cost or disruption arising from your use of, or reliance on, the website or a third-party service. This includes loss connected with gambling, an account, a promotion, a payment, a withdrawal, verification, downtime, inaccurate or outdated content, unauthorised access or a third party’s conduct.
This limitation applies whether the issue arises in contract, negligence, statute, misleading conduct or another legal basis, subject to rights and remedies that cannot lawfully be excluded, restricted or modified.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, statutory right or other protection that cannot legally be excluded, restricted or modified. Where the law permits a limitation but not complete exclusion, our responsibility is limited to the maximum extent permitted.
You remain responsible for taking reasonable steps to reduce any loss, checking material information and dealing directly with the third party responsible for the relevant service or transaction.
14. Publication matters and complaints
For publication matters only, contact [email protected]. Publication matters include reporting a possible factual error, requesting review of outdated information, raising a concern about website content or identifying a technical issue affecting published material.
Provide enough information for the matter to be understood, including the relevant page or subject and a clear description of the concern. Do not send casino passwords, payment details, identity documents, verification codes or other confidential account information.
This address is not a casino support channel. We cannot handle account disputes, payment requests, withdrawal complaints, bonus claims, identity checks, AML matters or requests to recover funds. Raise those matters with the relevant third-party operator or provider.
15. Changes to these terms
We may update these terms when the website, our practices, applicable requirements or the services described on Casino Mate change. The updated version applies when published on the website unless a different effective date is stated.
Review these terms from time to time. Continuing to access or use Casino Mate after updated terms are published indicates acceptance of the revised terms. If you do not accept a change, stop using the website.
If any part of these terms is found to be invalid or unenforceable, that part will be applied to the greatest extent permitted and the remaining provisions will continue to operate. A failure to enforce a provision immediately does not waive the right to enforce it later.